Welcome to the SMS communication services provided by SouthBay Heating and Air Conditioning ("we", "us", "our"). By opting into our SMS services, you agree to these Terms of Service, which outline the rules and responsibilities governing your use of our SMS messaging program.

This agreement is between

SouthBay Heating and Air Conditioning and you, the user ("you", "your").

1. Program Name

SouthBay Heating and Air Conditioning SMS Program

2. Program Description

By opting into our SMS program, you will receive text messages related to appointment reminders, promotional offers, service updates, and customer support notifications. Message frequency may vary based on your interactions with us.

3. Cancellation of SMS Services

You can cancel the SMS service at any time. Simply text "STOP" to [Insert Shortcode]. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

4. Support for Messaging Issues

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at [email protected] or by calling 619-853-4448

5. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

6. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, please contact your wireless provider.

7. Privacy Inquiries

For privacy-related inquiries, please refer to our Privacy Policy.

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